How Can Renaissance Coffee Shop Build Upon Their Marketing Mix in Order to Increase Their Sales - Free Essay Example

Sample details Pages: 6 Words: 1877 Downloads: 5 Date added: 2017/06/26 Category Marketing Essay Type Research paper Level High school Did you like this example? How can Renaissance coffee shop build upon their marketing mix in order to increase their sales? Contents Action plan: Preface: Acknowledgements: Problem identification: The current market share: Action plan: Activity Date Place Conduct an interview with the Cafe manager to gather primary data about the business 15th August 2014 Pioneer Mall, Renaissance coffee shop Visit the ministry of trade to gather secondary data about the industry 20th August 2014 Lesotho, Maseru, The ministry of trade and cooperatives Draft an outline of the project 21st August 2014 The library Write up the first draft of the project 25th August 2014 The library Submit the first draft 2nd September 2014 School Receive a critic on the first draft 5th September School Revise and improve the project 6th September 2014 Library Revisit the working premises of the cafÃÆ' © for further data collection 10th September 2014 Pioneer Mall, Renaissance coffee shop Preface: Research Question: How can Renaissance coffee shop build upon their marketing mix in order to increase their sales? Hypothetical framework: Renaissance coffee shop is a modern day cafÃÆ' © specializing in serving rich, nutritious and yet affordable meals, mostly focusing on sandwiches and hot beverages. The cafÃÆ' © hosts a broad customer base, ranging from working middle class individuals to high profile personnel such as the king, His majesty king Letsie III. The coffee bar faces fierce competition from well established international conglomerates such as à ¢Ã¢â€š ¬Ã…“WIMPYà ¢Ã¢â€š ¬Ã‚  and à ¢Ã¢â€š ¬Ã…“SPURà ¢Ã¢â€š ¬Ã‚ . These multinational corporations hold two great advantages over Renaissance coffee, firstly, they benefit greatly from their track record as they have been established for many years now. Secondly, they benefit from economies of scale of advertising, since there are hundreds of outlets throughout the world, the contribution of each is signi ficantly low. I am on a mission to apply the knowledge I have acquired from my business and management studies course to draw up a proposal that will help Renaissance coffee build upon their marketing mix in order to increase their sales. Don’t waste time! Our writers will create an original "How Can Renaissance Coffee Shop Build Upon Their Marketing Mix in Order to Increase Their Sales?" essay for you Create order Acknowledgements: Mr. Thatho Pontso, firstly for sharing his vast knowledge of Business with me, to make it achievable for me to work on this project and secondly for guiding and motivating me, giving me the courage to complete the project. My parents for the support they have shown me till this far. The management of the coffee shop for allowing me access to their books and accounts, as without them this project would have not been possible. The stuff at the coffee shop for their views, comments and overall cooperation. Problem identification: Renaissance coffee shop first opened its doors in November 2009. It was opened collectively with the Pioneer mall and has since been the under dogs, relative to its closest competitors. As part of my data collection I will mainly rely on primary data. This will include surveys ang questioners to the management, staff and the public at large. I prefer using primary data because I can get more accurate and reliable results. The surveys and questioners will be tailored to address the issue at hand of marketing. However I will also make use of secondary data such as the business accounts and records. I also intend to obtain further secondary data from the ministry of trade about this particular industry on a national level. This will help me realize just how much potential the business has to grow. In assessing the market share, sales, income statements from launch date and primary data were obtained and assessed. These reports show exactly the position of the business. Expansion is indispensable to a businessà ¢Ã¢â€š ¬Ã¢â€ž ¢s success. A company will inevitably, at some stage seek to develop. This development may well be organic or peripheral, to attain higher sales and returns, improved economies of scale, and bigger market share. Organic growth is when a company increases its operations with in-house funds such as preserved profits or selling assets. Whilst peripheral growth is when expansion is funded with money obtained outside the company, this might be through a loan or selling a share of the company. Equipped with a rising economy, expansion is a widespread incident in Lesotho, in all industries. As such, this branch of the assignment draws up a marketing plan for the cafÃÆ' © to be a cut above the rest Investigation: The marketing mix is a set of manageable, strategic marketing tools that a business make use of to create a preferred response from its target market. It involves everything that a business can do to manipulate demand for its products or services. It is also a tool to help marketing planning and execution. There for in other to later be able to make suitable suggestions to the business on how to alter their marketing mix, I had to establish their current market position in respect with their closest competitors. I conducted a survey within a population of hundreds of people who do their shopping at pioneer mall, taking only a sample of 50 people which are potential customers due to the lack of resources and time. My survey questions were as follow: How often do you eat out in a month? Favorite restaurant in town? Have you been to Renaissense? If they have been: What was your experience like at Renaissense? How likely are you to recommend it to someone else? Any suggestions for improvement? If they havenà ¢Ã¢â€š ¬Ã¢â€ž ¢t been there before: Have you heard about Renaissense before? What keeps you going back to your favorite restaurant? My survey results: How often do you eat out in a month? 4 or moreà ¢Ã¢â€š ¬Ã‚ ¦ 3-4 times 1-2 times Only once 10 25 10 5 What is your favorite restaurant in town? Spur Ocean basket The Sun hotels Renaissance Other 20 10 15 3 2 Have you been to Renaissance? Yes No 23 27 What was your experience like? (Sample population is now 23) Excellent Good Acceptable Bad Poor 3 13 4 3 0 How likely are you to recommend it to someone else? Very likely Likely Maybe Not really Never 3 13 4 3 0 Do you have any suggestions for improvement? Two of the customers recommended a wider menu, with more divers dishes The 3 with bad experiences complaint about moody waitresses Others suggested that the service could be made quiker. The current market share: With competition severe as never before, businesses discover the necessity to grow, either through the two possibilities I have pointed out, organic or external growth. This is to strive for being the market leader in the particular industry. Renaissance CafÃÆ' © has not been left behind, the management decided to expand the businesses operations by opening a second outlet at the Maseru mall. As still part of my research, I also interviewed the 2 of the waiters/waitresses at the restaurant in other to help me later when giving an evaluation: My survey questions were structured as follows: What is your greatest strength as a server? What is your greatest weakness as a server? What is your favorite part of serving? What is your least favorite part of serving? Why do you think you are valuable member of this stuff team? The results I obtained: Waiter 1: à ¢Ã¢â€š ¬Ã…“I have been a waiter for several years now, so even when things get hectic like having a customer over flow or just being really busy, I am able to remain calm and hopefully help others do the same, not that I am any less busy, but I know that focus and teamwork are the key to successful waitering. à ¢Ã¢â€š ¬Ã…“I am probably a bit too reluctant to ask for help.à ¢Ã¢â€š ¬Ã‚  à ¢Ã¢â€š ¬Ã…“The constant challenge. every day is something different. Each shift provides me with new challenges and the ability to try and improve on how I handle them. Tips are also a huge motivator, the more the customer tips, the more attention we normally pay to him or her *giggles* à ¢Ã¢â€š ¬Ã…“Bad or no tips, any other answer would be lying.à ¢Ã¢â€š ¬Ã‚  à ¢Ã¢â€š ¬Ã…“I am a quick learner and a team player. I believe on each shift I contribute a lot to the work done here.à ¢Ã¢â€š ¬Ã‚  Waiter 2: à ¢Ã¢â€š ¬Ã…“I believe that I am able to deal with all the moods the customer has, patience and a soft heart are vital here. Otherwise you might find yourself in a fight with the customers.à ¢Ã¢â€š ¬Ã‚  à ¢Ã¢â€š ¬Ã…“My greatest weakness would beà ¢Ã¢â€š ¬Ã‚ ¦ I canà ¢Ã¢â€š ¬Ã¢â€ž ¢t think of any, I enjoy my jobà ¢Ã¢â€š ¬Ã‚  à ¢Ã¢â€š ¬Ã…“My favorite part would definitely be good tips and customers that treat waiters wish respect and integrity.à ¢Ã¢â€š ¬Ã‚  à ¢Ã¢â€š ¬Ã…“My least favorite part would be also bad tips after giving a really good service, however I always try to give my best so that every customer leaves the best he or she can doà ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚  à ¢Ã¢â€š ¬Ã…“I see myself as a team leader, for I am able to do my job well and hell others with theirs too, I also try to always motivate my colleagues.à ¢Ã¢â€š ¬Ã‚  Data analysis: In this research project, I will be using Marketing Mix, with the 4 Ps model as my data analysis tool. I chose the marketing mix because it is ideal and crucial for determining a product or services offer. I will also be applying the Ansoff matrix. The Ansoff matrix is a strategic planning tool that provides a framework to help business strategies for future growth. Marketing mix: Price- since Lesotho is a third world country, with a struggling economy, I think the business should consider the loss leader pricing method in order to attract customers and increase market share, then maybe later when they have a well established market they can convert to Marginal-cost pricing. Product- since the business is dealing with competition from global companies with menus that are prescribed by head offices overseas, the business can take advantage of this by altering their menu to offer more indigenous dishes of which the American based companies cannot offer Promotion- since the business is struggling, advertising on media platforms will not be possible as this will cost the business significantly, but rather I believe the business can practice alternative methods such as: using free social networking sites such as facebook, or they can start organizing special events such as karaoke nights to gain popularity. Placement- I believe the business should place itself as a premium brand rather than a bargain. This is because completion is high in that sector, with the town seeing more fast food outlets than ever in history. Ansoff Matrix: The Ansoff matrix crucial strategic planning tool that helps devise strategies for future growth, I will be using it in my research project to help me devise plans or suggestions on how the business can actually grow in the future. This tool consists of the following; Market penetration Market development Product development Product development Based on the data I have collected through the surveys and research I conducted, I believe the business should apply market penetration and product development. The reason why market develop and diversification would not work is because market develop requires a lot of capital as the business is required to venture into new markets; this is followed by intense promotion of which the business cannot afford. While diversification is the most risky strategy because both product and market development are required. In this case of a restaurant, product development is significantly cheaper than in other industries, the chef should just be more experimental and the customers can be used as testers through special offers such as à ¢Ã¢â€š ¬Ã…“chefà ¢Ã¢â€š ¬Ã¢â€ž ¢s specialà ¢Ã¢â€š ¬Ã‚  References www.wikipedia.com www.managementhelp.org www.contentmarketinginstitute.com www.sba.gov Page 1

Minds, Brains, and Science by John R. Searle - 1815 Words

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Self Reliance Free Essays

The Idea of American Self Reliance From the readings of Cooper, Hawthorne, and Emerson you get a coherent understanding of how each writer interpreted the notion of â€Å"American Self Reliance†. Self- Reliance is defined as the dependence on one’s own efforts and abilities . There are profound strengths in promoting and practicing the idea of Self-Reliance but also evident weaknesses if the phrase is taken too literally. We will write a custom essay sample on Self Reliance or any similar topic only for you Order Now While making reference to Cooper, Hawthorne and Emerson’s readings the following essay will discuss the otion of American Self Reliance as well as an advantage and a disadvantage that can be caused by fully living by its creed. Most of us strive for success and independence. Most take pride in themselves for being able to start from the bottom and emerge on top with no help from others. This is typically interpreted as self reliance. However, it is not always possible to rise to the top by our efforts solely. At times we all need help in succeeding in life or simply bettering ourselves. Emerson’s writing persuades you to believe that man alone is completely self sufficient for him r herself. I view this as a disadvantage or weakness in thought and practice because you cannot always believe that you will never need help from anyone or anything. This type of thinking could potentially stagnant one’s progress and the reluctance to ask for or accept help would be the cause. Emerson writes â€Å"To believe your own thought, to believe that what is true for you in your private heart, is true for all men, – that is genius†. I disagree with this statement because it can be interpreted negatively or positively and from the reading I deduced that Emerson only presented his statement in a positive cogitation. This quote further influences us to believe that if we feel we can accomplish anything on our own in our hearts then everyone should believe this as well and in turn this is the most intellectual way to think. Unfortunately there are countless times when what we believe true in our hearts, whether it concerns our capabilities or accomplishments, are in reality not feasible. Certain external or internal factors beyond our control can hinder our progress. Although, with the help of others, and the renouncement of the notion of living trictly by a creed of self- reliance, one could possibly demonstrate success in their thoughtful aspirations regardless of the unknown or potential hindrances that may lie ahead. With help we are able to maneuver and the ability to maneuver in our lives is an advantage and strength. I do not disagree with the complete ideology of self reliance. Emerson writes, â€Å"What I must do, is all that concerns me, not what the people think. It is easy in the world to live after the world’s opinion; it is easy in solitude to live after our own; but the great man is he who in the midst of the crowd eeps with perfect sweetness the independence of solitude†. This quote is powerful because it depicts the strength or advantage (great man) that one can have in life if they focus on self and not worry about the opinions and conformity that society attempts to influence them with. It makes reference to will-power, determination and in solitude, amidst society. Having independent thought no matter what coaxes exists is a vital aspect of self reliance. In Hawthorne’s Young Goodman Brown he writes, â€Å"Faith! Faith! cried the husband. Look up to Heaven, and resist the Wicked One! . Despite the fact that Hawthorne does not specifically mention the theory of self reliance in Young Goodman Brown, it is still included metaphorically throughout the text. Here Hawthorne support Emerson’s ideology of Self Reliance by showing the strong will and determination Goodman Brown had by sticking to his beliefs and resorting to the higher power (God) in the face of evil and ultimately veering away from the influence of the wicked that surrounded him. After Brown sticks to his beliefs and does not conform to those of his surrounding environment he finds imself alone again in the woods, everything having vanished. Staying committed in your beliefs and views at all times whether in solitude or among others is important and as Hawthorne depicts, can entirely alter a predicament or situation for the better. From the readings I also concluded that self reliance is not only about believing in yourself or staying true to who you are despite the influence of society it is also about not abusing the resources that god has put forth for you to flourish. James Fenimore Cooper writes in The Pioneers, â€Å"It’s much better to kill only such as ou want, without wasting your powder and lead, than to be firing into God’s creaters in such a wicked manner. But I come out for a bird, and you know the reason why I like small game, Mr. Oliver, and now I have got one I will go home, for I don’t like to see these wasty ways that you are all practysing, as if the least thing was not made for use, and not to destroy’. Cooper reveals a portion of his interpretation of Self reliance with this excerpt from The Pioneers. The character who speaks these words, Natty Bumppo, was portrayed as the embodiment of American Self-Reliance, who ived free, was strong, determined, self sufficient and lived close to nature. Cooper believed that connection with nature was essential for one’s development and ability to be self reliant. In this quote he portrays his distaste for killing god’s creations for game and not necessity, which translate into the abuse of our natural resources. Cooper, Hawthorne and Emerson collectively make some great points and examples of American Self Reliance throughout their works. However, it is important to acknowledge that some of their ideologies can serve as strengths as well as potential eaknesses. Cooper, F. J. (2003). The Pioneers. In N. Baym, The Norton Anthology of Literature (pp. 440-449). New York : Norton Company. Emerson, R. (2003). Self Reliance. In N. Baym, The Norton Anthology of Literature (pp. 450-467). New York: Norton Company. Hawthorne, N. (2003). Young Goodman Brown. In N. Baym, The Norton Anthology of Literature (pp. 613-623). New York : Norton Company. Merriam- Webster. com. (2013, November 3). Retrieved November 3, 2013, from Merriam- Webster: http://www. merriam-webster. com/dictionary/self%20reliance How to cite Self Reliance, Papers

Edgar Allen Poes story A Tell Tale Heart, has t Essay Example For Students

Edgar Allen Poes story A Tell Tale Heart, has t Essay Edgar Allen Poes story A Tell Tale Heart, has the protagonist obsessed with an old mans eye. This obsession causes a conflict between the protagonist and his sanity. This eye eventually drove him t commit murder to rid the eye. The narrators conflict increases as he plots the murder, commits the murder and finally after the murder. This eye is a very obsessive eye. It has the capability to drive an ordinary person to insanity, which is what happens to the protagonist. It is not the old man that the he is obsessed with, it is the old mans one eye. The protagonists obsession is because of the eyes look of evilness. The narrator claims he is not mad nor crazy because of his cleverness. Every night for seven nights he would cautiously sneak into the old mans room while he was sleeping and stare at the eye. Although he would find the eye always closed, he would still stare. It was hard for him to overcome this obsession. This continued for seven nights straight, but on the eighth night the obsession would become a killer. On the eighth night the narrator, full of confidence, would enter the room and awaken the old man. At this point the old mans eyes open and the protagonist sees the evil eye. The narrators obsession is becoming more furious. Then, already furious the protagonist hears a heartbeat. It was a sound that, a watch makes when enveloped in cotton. This was the old mans heartbeat and it increased the protagonists fury. Now the narrator is full of fury. He also had an uncontrollable feeling of triumph and power. The narrator under all this confidence, triumph and fury, barged in to the room. Scaring the old man, the protagonist put him to the floor and pulled the bed over him. The protagonist could still hear the heartbeat but only for a moment as it died down. The deed was done. The evil eye would no longer trouble the narrator for it had been destroyed. All that there was left to do was to hide the corpse. After the murder the protagonist wisely disposed the corpse and continued on with his sanityor to say. The narrator had cut off the arms and legs of the body and placed the pieces between the scantlings in the chamber floor. He had also wisely caught all the blood, made by the amputations, in the bathtub. And so it all drained away. So the narrator thinks he has it all plotted out and now he can continue on with his life with out the bother of the obsession. But moments later there is a knock on the door. It is the police. They had a report of a scream. The narrator had some expectation of this. Calmly and confidently The narrator search the house with the officers. They fail to find anything suspicious. So after the search, the officers have a seat and chat with the narrator. While chatting and wanting the officers to leave, the protagonist hears the sound as he did before. The sound of a watch enveloped in cotton, had grown loud and clear. This had greatly annoyed the narrator and also built up his fury. Frustrated and angered the narrator grew pale. His confidence was on a complete breakdown. He was thinking that the officers had known and now was mocking him. This drew him closer and closer to insanity. Baring to take this any longer, the narrator exploded and confessed the deed. The protagonist had lost the struggle himself and sanity. The obsession would haunt him forever. Although the eye had been destroyed, the guilt in the protagonists mind will keep the image in his mind to disturb him. The protagonist is clearly insane but he himself still claims that, what you mistake for madness is but over-acuteness of the senses? .